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No Appearance option into Settings Webex App

ChristopheM
Level 1
Level 1

Hello all,

I have to just to note "Appearance" doesn't appear into personnal Settings between "Notification" and " Accessibility".

Looking up Control Hub there is no option to push that.

Without this option users can't change color in background.

Version : 43.12.0.28111

1 Accepted Solution

oalegria
Cisco Employee
Cisco Employee

Hello,

By any chance are you using branding on your organization as on the below article?

https://help.webex.com/en-us/article/dzjy9s/Add-Your-Company-Branding-to-Webex

If you are then this must be the reason, if branding is used on the organization then the appearance tab will be missing.

View solution in original post

2 Replies 2

oalegria
Cisco Employee
Cisco Employee

Hello,

By any chance are you using branding on your organization as on the below article?

https://help.webex.com/en-us/article/dzjy9s/Add-Your-Company-Branding-to-Webex

If you are then this must be the reason, if branding is used on the organization then the appearance tab will be missing.

Hello Oalegria,

It solved.

Branding was configured and dark mode was deactivated.

Thank you.