Not able to find the message that was not sent

[eperezor]

I have a chat space, were apparently at some point I sent a message but was unsuccessful, now I can see this sign (!) right besides the space name and when the cursor is right above it it says "Your message was not sent"

I have been reverting in time for the past months and unable find it to delete it, so I am wondering if there is a way to easily find it, delete it, or what other alternative I have

[Jose Nerio · Accepted solution]

Hi!

In this case, I’d suggest a Reset Database for clearing that message. Note that this will impact all your customized settings on the Webex app. But no conversations, links, or files are lost.

The steps are: Help > Health checker > Reset Database > Yes

After that, log in again to the Webex App and check the space.