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603
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suddenly crash the meeting for no apparent reason

TI3
Level 1
Level 1

Hi All,

 

Recently, the meeting suddenly ended in the middle of a meeting on my site.

This issue has occurred multiple times.

The hosts for each conference are not the same user.

I submitted the host PC logs to the Cisco Support Center.

Cisco's answer was:

"The reason for the meeting end, according to our system, is that the meeting was ended by the host."

 

However, no one was touching the host PC when the meeting was killed...

And my understanding is that if the host PC is forcibly disconnected, the conference will not end because the host roll will be transferred to another participant.

 

This issue usually does not occur,
But it sometimes happens at particularly important meetings and is very embarrassing...

 

Thanks,

 

 

1 Accepted Solution

TI3
Level 1
Level 1

I solved the problem myself.
Thanks,

View solution in original post

1 Reply 1

TI3
Level 1
Level 1

I solved the problem myself.
Thanks,