Virtual Background in Webex Meetings

[GenesisCubias17926]

I have a device with OS Windows 10 Enterprise version 1909, Processor Intel(R) i7-7600U, but I don't have the option to change the background, I found this "To use virtual backgrounds on Windows, it must be a 2012 or later Windows 10 computer with an Intel Sandy Bridge or AMD Bulldozer processor or later." but when will be available to other Windows version or diferent processor like I have?

[CarlPowell43063]

I am running Windows 10 on an Intel Sandy Bridge processor and I still don't get the option to change backgrounds.  I am running Webex Meetings 40.7.3.9, which is the latest version available (according to Webex when I ask it to check for updates).  Other employees who use Macs can change their backgrounds, but they seem to be the only ones!  When will this feature really be available for Windows systems?

[Mike_Brezicky]

Has your site been upgraded to 40.7 yet?

Also see the following note in the release notes:
This feature may be enabled on a different date from when you receive the 40.7 update. We will publish the exact date soon!

So it may not yet be available for your Win 10 system yet.

[GenesisCubias17926]

No, it is not upgrade to the version 40.7, we have the version 40.2

[GenesisCubias17926]

Thanks so much, I´ll be aware.

Regards.