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WebEx App and User status in Outlook (2019, 2021)

marc.schoemehl
Level 1
Level 1

Hello to all,
we are using WebEx Teams with the app in version 42.3 and we are not getting the status of a user (online, not online) displayed in Outlook (2019, 2021, Exchange 2016 in premise). Always only a white dot is displayed next to the user in Outllok and not "green" or "red". We have done the howtos for registering the spark-windows-office-integration.dll several times, as well as entering the SIP address as an attribute in Active Directory. All without success. Has anyone done this successfully ?

Thanks Marc

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