WebEx App Question Regarding Auto Start When Computer Starts

[Peter Arment]

The check box for "Start WebEx when my computer starts" is check and is grayed out by default. I have employees complaining that they cannot uncheck the option. Is there some way to unlock that feature so users can decide whether the app starts at PC start up or not?

[Johne5Alive]

We had the same issue and just figured it out.  The issue here is that there's a CiscoSpark value under HKLM\Software\Microsoft\Windows\CurrentVersion\Run.  Delete this CiscoSpark value under that registry key and your user's will be able to set "Start Webex when my computer starts" within their Webex Client themselves - at which point it will write the same CiscoSpark value to HKCU\Software\Microsoft\Windows\CurrentVersion\Run (or not depending on if the user prefers to leave "Start Webex when my computer starts" unchecked.

[Nithin Eluvathingal]

If you are using windows, try disabling from start menu >> Startup. 

https://www.easytweaks.com/disable-webex-startup/

[Peter Arment]

That is an obvious answer for an individual user but I am looking for an enterprise level solution that gives the users access to the option in the application.

Thanks for the reply though!