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[WEBEX] - Clearing all "draft" messages

arussu
Cisco Employee
Cisco Employee

Hello Community,

Anyone has any suggestions on how can I clear all draft messages in Webex ? 
I've got an issue where a space with a draft message will crash the app if I click on that space. 
It's my team's space, hence it's a pretty active one and I do need to peek into it from time to time. 

I did try removing the app with AppCleaner, then re-install it. 

The problem persists. 

1 Accepted Solution

dtibbe
VIP Alumni
VIP Alumni

Thought the message is only local to your installation, ie. a fresh installation would help.. Another though was to reset the application's database, see https://help.webex.com/WBX000023766/

Are you able to access the space from another device/app or via https://web.webex.com/?

View solution in original post

2 Replies 2

arussu
Cisco Employee
Cisco Employee

He he, this did help! 

Thank you @dtibbe 

dtibbe
VIP Alumni
VIP Alumni

Thought the message is only local to your installation, ie. a fresh installation would help.. Another though was to reset the application's database, see https://help.webex.com/WBX000023766/

Are you able to access the space from another device/app or via https://web.webex.com/?