cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
5161
Views
15
Helpful
3
Replies

Webex Meetings Preventing Computer From Sleeping

SampleX
Level 1
Level 1

Hiya,

Looking for tech assistance...

After using Cisco Webex Meetings to host a meeting I find that if I leave my computer it cannot go to sleep in accordance with the normal sleep policy set on my laptop.

I was confounded by this issue for a while, as only a moderately technical Windows 10 user, but eventually found my way to use an elevated CMD to prompt the PowerCFG to report requests which would deny the sleep policy, and sure enough there's an open stream to Realtek High Definition Audio Drivers which remains open only when Webex has been manually opened (I had to disable auto-login in order to reduce my problem with this app) even if the meeting has been concluded, closed and WebEx Meetings is returned to residing in the system tray without open connections. If I then force WebEx Meetings to quit from the System Tray the audio stream is released and the normal automated sleep pattern is resumed.

I'm finding it an irritation if I forget to shut WebEx Meetings down fully that I come back to the computer sometimes after an hour or more and it's still running...

Does anyone else have this, and does anyone know a fix for this without having to manually shut off the program all the time?

1 Accepted Solution

PeteW
Cisco Employee
Cisco Employee

Hi,

I believe a workaround would be to go to Preferences > Video systems and untick "Automatically discover nearby devices".

View solution in original post

3 Replies 3

PeteW
Cisco Employee
Cisco Employee

Hi,

I believe a workaround would be to go to Preferences > Video systems and untick "Automatically discover nearby devices".

Are these settings on the codec somewhere?

Thanks for that... I'll give it a go!