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Webex teams on KDE Plasma with Wayland (Kubuntu 21.04)

derek-shnosh
Level 1
Level 1

I can open the Webex teams app and enter my email address, but I’m then brought to a blank screen.

The "Webex for Linux" page shows that Ubuntu 20.04 is latest.

The "Webex | System Requirements and Support Policy" page is a bit more vague and only lists x11/Wayland and Gnome/KDE DEs.

 

Disclosure: I created a TAC case based on the "Webex | System Requirements and Support Policy" page, but was understandably pointed to the "Webex for Linux" page stating my setup isn't yet supported.

 

Fully aware that 21.04 support isn't likely to be prioritized given its not an LTS release, I'm just curious if anyone else in the community has discovered a workaround.

 

System Information

Operating System: Kubuntu 21.04
KDE Plasma Version: 5.21.4
KDE Frameworks Version: 5.80.0
Qt Version: 5.15.2
Kernel Version: 5.11.0-36-generic
OS Type: 64-bit
Graphics Platform: Wayland
Processors: 8 × 11th Gen Intel Core i7-1185G7 @ 3.00GHz
Memory: 31.1 GiB of RAM
Graphics Processor: Mesa Intel Xe Graphics

 

-DS

3 Replies 3

federicot
Level 1
Level 1

Sorry for necro-posting but the issue is still present.

I managed to authenticate forcing the app to launch on Xwayland.

I thought maybe I could switch again to Wayland after logging in but I wasn't able to see messages in the chat.

 

derek-shnosh
Level 1
Level 1

Found a workaround... I logged into an X11 session and went through the sign in process, which required OAUTH. Once I was signed in and remembered, I was able to log out of the X11 session, into a Wayland session, and use Webex teams.

 

Seems Wayland couldn't handle the OAUTH redirect.

Yeah, this is still an active bug 2 years later...