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Webex Teams - What's New - April 30, 2020

Cole Callahan
Cisco Employee
Cisco Employee

Messaging

Make the Most of Your Message Area—Windows and Mac

In group spaces (especially larger ones), when lots of people leave or are added around the same time, your message area can get clogged up with notifications that (maybe) aren't all that important to you. Sometimes, this can cause you to lose context of messages sent before or after these in-space notifications. From April, you'll see these notifications grouped and collapsed, with the option to expand if you want to see more detail. This allows users to focus on more important messages.

Webex Teams Supports XMPP Messaging—Windows and Mac

Are your colleagues using Jabber, Pidgin or another XMPP app? Now that Webex Teams supports XMPP, in Webex Teams you can send a plain text message to someone using an XMPP app. Your administrator can enable the XMPP communication and they can also ensure that you can only communicate with people on XMPP apps from specific domains or organizations. See Webex Teams | Send a Message to Someone on Another Instant Messaging App

Share Files from Box—Windows and Mac

If your administrator enables access and you have the relevant Box apps and permissions, you can share, preview, view and edit your Box files directly within the Webex Teams app. You can upload local files directly into Box from the Webex Teams app and then preview and share them. See Webex Teams | Integrate Your Box Account

Actions on Any Message—Windows, Mac, iPhone, and iPad

Now you can start a thread, quote, or flag a message on a calendar invite in a space. For Webex Teams on desktop you can also forward the calendar invite information to a different space. See Webex Teams | Follow Conversations More Easily with Threads, Webex Teams | Quote Someone's Message, Webex Teams | Flag Important Messages.

Edit Your Message—iPhone and iPad

We released support for editing messages on desktop a couple of months ago, and now we're adding this functionality to Webex Teams on mobile. Whether you sent the message before formatting or you misspelled a word, you can now go back to edit your message. After you update it, a note next to the message indicates that it’s been edited. See Webex Teams | Edit Messages.

Calling in Webex Teams—Webex Calling

Audio Quality Enhancements

Opus codec for calls is supported between Multiplatform Phones, Webex Teams, and room devices. You'll experience better sound quality and lower bandwidth usage.

See Audio Specifications for Webex Calling.

Adjust Your Device Volume and Preferences—Windows and Mac

Get a wide range of audio options during your meetings or calls. When you're in a call, you can adjust the speaker or microphone directly from the call or meeting window by clicking  and selecting Audio Options. You can also choose your preferred speaker and microphone, so that any new plugged in devices don't get automatically selected. If you wish to go with your operating system's devices, you can choose Use system setting and Webex Teams will follow suit. You can also access these options in Audio Preferences.

See Webex Teams | Change Audio Settings.

Desk Phone Control—Windows and Mac

Dial a number from the app on your desktop and your call goes through your desk phone. Pick up your handset, use your headset, or talk over your speakerphone on your phone.

See Webex Teams | Make Calls with Your Desk Phone.

Make Webex Teams Calls—iPhone and iPad

Some organizations are set up to let you call people on their phone numbers using Calling in Webex Teams (Webex Calling). When you call someone on their phone number, you can also put those calls on hold, transfer them, and more, depending on your setup.

Now, you'll be able to choose whether to call people using their phone number or using a Webex Teams call. A Webex Teams call is a quick way to call someone else who's using Webex Teams. You'll be able to share your screen and whiteboard while in the call, but you won't be able to put the call on hold, transfer the call, or use other features only available in phone calls.

See Webex Teams | Call Anyone with a Webex Teams Account.

Transfer a Call—iPhone and iPad

When you're on a phone call, you can transfer that call to someone else. You'll have the chance to let the person know why you're transferring the call to them.

See Webex Teams | Transfer a Phone Call.

Add a Pause to a Dial String—Windows, Mac, iPhone and iPad

You can add a pause to an entered phone number, which you might need if you're joining a conference call and need to enter numbers in response to the automated system. You can add a comma (,) to the number, which gives a 1-second delay in the dialing. You can add several commas in a row to extend the delay. You could enter something like: 95556543123,,,,56789.

See Webex Teams | Choose Your Audio and Video Settings Before You Join a Meeting.

Emergency Calling—iPhone and iPad

If you make an emergency call in Webex Teams, the call is made using your device’s Phone app, making it easier for Emergency Services to pinpoint your location through your network carrier.

Pull a Call from One Device to Another—iPhone and iPad

You can easily move an active call from one device to another. Take a call on your desktop, and when you leave the office, simply pull the active call to your mobile app. The active call moves to the new device and ends on the old device.

See Webex Teams | Pull a Call from One Device to Another.

Calling in Webex Teams—Unified CM

Adjust Your Device Volume and Preferences—Windows and Mac

Get a wide range of audio options during your meetings or calls. When you're in a call, you can adjust the speaker or microphone directly from the call or meeting window by clicking  and selecting Audio Options. You can also choose your preferred speaker and microphone, so that any new plugged in devices don't get automatically selected. If you wish to go with your operating system's devices, you can choose Use system setting and Webex Teams will follow suit. You can also access these options in Audio Preferences.

See Webex Teams | Change Audio Settings.

Make it Easier to Handle Calls from Anywhere—iPhone and iPad

Don't worry about missing that important phone call because you’re away from your desk. You can have your work calls ring any phone number so when you get a call, Webex Teams rings plus any other numbers you set up. Unless you’re setting up phone numbers, you no longer have to go to settings.webex.com to turn on this feature. You can turn it on right in the app.

See Webex Teams | Get Phone Calls at Any Number.

Make Webex Teams Calls—iPhone and iPad

Some organizations are set up to let you call people on their phone numbers using Calling in Webex Teams (Unified CM). When you call someone on their phone number, you can also put those calls on hold, transfer them, and more, depending on your setup.

Now, you'll be able to choose whether to call people using their phone number or using a Webex Teams call. A Webex Teams call is a quick way to call someone else who's using Webex Teams. You'll be able to share your screen and whiteboard while in the call, but you won't be able to put the call on hold, transfer the call, or use other features only available in phone calls.

See Webex Teams | Call Anyone with a Webex Teams Account.

Voicemail for Webex Teams—iPhone and iPad

No more missing calls in Webex Teams. If you're using Calling in Webex Teams on your mobile, there will be an option in your Calls tab to manage your voicemails. There's a red badge counter that lets you know how many voice messages you have. You can check out the details of a message, play it, mark it as read, delete it or call back the sender. After you've listened to your messages, either with Webex Teams or your deskphone, the red badge counter disappears.

See Webex Teams | Listen to Your Voice Messages (Unified CM).

Answer Calls without Sharing Video—iPhone and iPad

Bad hair day? On-the-go? You can choose to answer every Webex Teams call without sharing your video.

See Webex Teams | Turn Off Your Video for All Incoming Calls.

Emergency Calling—iPhone and iPad

If you make an emergency call in Webex Teams, the call is made using your device’s Phone app, making it easier for Emergency Services to pinpoint your location through your network carrier.

Forward Your Phone Calls to Another Number—iPhone and iPad

If you're going to be away from your desk but don't want to miss an important phone call, you can forward your calls to another phone number. Or, if you don't want to be interrupted, you can send all your calls to voicemail instead.

See Webex Teams | Forward Phone Calls.

These app versions correspond to today's releases. See Webex Teams | Release Notes to get information about the issues resolved with these releases. We recently submitted the mobile apps to the app stores for review, and you'll be able to download them after they're approved and posted.

  • Windows—3.0.15333.0

  • Mac—3.0.15333.0

  • iPhone and iPad—4.17



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