Webex too slow

[amarchez]

My webex has a big delay when I ´m connecting a meeting, when someone shows your screen or when I share. Who knows what could be happening? tks

PS. My connections is good and I´m using dock station.

[wrb]

If you are experiencing slowness internally on a corporate network I would ensure that your networking department has verified that all required ports are open for Webex traffic There is a great guide online showing what ports are required for what services.

https://help.webex.com/en-us/article/WBX000028782/Network-Requirements-for-Webex-Services

Also, you can run the Webex app Health Checker to see where there may be issues. Click on your profile photo, go-to help, then go-to Health Checker.

Hope this helps,

Wayne.