My laptop keyboard has its' own mic mute hotkey. When I press it during Webex meeting, both system and Webex mic has been muted. Press again, system mic is unmuted but Webex meeting still keep mic mute status. I've seen some similar posts in community but unfortunately there is no answer yet. I'm not sure if it's a bug or design. Please help, thank you!
I'm kind of surprised that your keyboard mute hotkey is showing that you are muted in Webex. Typically the mute/unmute on a keyboard does mute your microphone but Webex doesn't usually reflect that you are muted. Since the mute key you're pressing is an external setting from the Webex app, the synch between the computer and the Webex meeting would probably be something that needs to be updated in the driver. Because of the large variety and number of vendors that create human interface devices, full integration of all features with all apps, including Webex, is a gamble.
