09-27-2021 09:03 AM - edited 09-27-2021 09:20 AM
When trying to uninstall 41.09 from control panel I receive an error message, stating that it can't be uninstalled. (snag-0677.png)
Have run the Webex removal tool, reboot after, no luck.
Trying to install newer version results in error message that another version is already installed. (snag/0674.png)
Any help is welcome.
09-27-2021 07:32 PM
Make sure the application is closed when trying to uninstall ..Check webex service try to stop it and try.. I have uninstalled webex from windows couple to times without any issues...
11-25-2022 09:03 AM
It's not about Webex service is still running. Is about old version need the old installer in order to continue the uninstall process.
I been tried to find the older version installer but no luck. Similar situation as per the question above.
My old version = 41.8.0.19868
I had tried to download latest installer, but it appears that the said installer will install new (another) version at my PC.
I'm running on Windows 11 Home (latest version - OS Build = 22621.819)
Anyone experienced the same and managed to found the solution, please share.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide