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ciscomoderator
Community Manager
Community Manager

This event had place on Tuesday 23, June 2020 at 10hrs PDT

Introduction

Constant change has revolutionized the way we work. As businesses were forced to reevaluate how they operate due to disruption from the global pandemic, technologies like Cisco Webex made collaboration and remote teamwork possible, powering how we work in the next normal. During this event, panelists discuss how influential customers are leveraging Webex to drive their businesses forward, enable impactful communication, and facilitate effortless collaboration.

Featured Experts

Karen.jpgKaren Dean is the Senior Manager of Collaboration Services at Under Armour and a senior technology expert. Her industry experience has made her a specialist in delivering transformative technologies that help meet business goals for global enterprises. She has honed her skills to build collaborative relationships with stakeholders, lead cross-functional team, focus on strategic sourcing, and drive the maximum value from industry suppliers.

Munu.jpgMunu Gandhi VP of Core Infrastructure Services at Aon, is an IT executive who is passionate about leading and transforming applications, infrastructure, and information security. He has brought this passion to Fortune 500 companies such as Aon, McDonald’s, Accenture, and Xerox Business Services. Munu also has years of experience with strategy, delivery, sales and business development, and relationship management in large organizations.

Mark.pngMark Jones is the Training and Development Manager at UK-based East Kent NHS. He has worked in the learning and development space for over 20 years, and currently manages the designing and planning of learning strategies for five hospitals with a total of 6,800 employees. He leads a team of three trainers to educate teams on new clinical systems that reduce paper-based medical records. He has worked with Cisco Webex for nearly 13 years, which helps simplify his workflow.

You can download the slides of the presentation in PDF format here.

Live Questions

Q: We use Webex Teams a lot and it is very useful. However, it is an application that requires a lot of computer resources. Can you tell me if Teams will be "lighter" in future updates?

A: Thank you for your feedback. You can also access Webex Teams from your browser, if that suits your workflow better: https://teams.webex.com/signin

Q: Does anyone have watercooler sessions o social sessions?

A: Find the answer at the Ask Me Anything forum event of this session, here 

Q: There are some connection issues we've spotted in our country, they are in part related to the routes data takes. Other conferencing solutions work a bit better because they have a data center closer to us. Will Cisco build a datacenter for Latin America any time soon?

A: Thank you for your feedback- this is good to note. Cisco has added 2 new data centers to provide better stability, if your issues persist please raise a ticket with TAC to have an investigation and work on alternative solutions.

Q: The business-continuity link you provided, shows this message: “Restricted File or Application - Error 403” any comments?

A: Thank you for your feedback- this is good to note. We don't have the answer to this on hand, but you can extend your question at the Cisco Community: cs.co/webexcommunity
We will also aim to find the answer and follow-up.

Q: Currently there is only iLBC audio codec available in on-prem Webex systems. It is a bit low quality codec. Is there any plan to increase the audio quality for on-prem Webex? Like implementing Opus codec that will make a great audio experience?

A: Find the answer at the Ask Me Anything forum event of this session, here 

Related Information

Getting Started

Welcome to the Webex Community. This is your home to ask questions, share knowledge, and attend live webinars.