Use Case Description/Overview
While large enterprises are eager to leverage the benefits of Webex Calling, legacy investments in infrastructure, compliance policies and a mix of hardware at the end points present numerous challenges. Moving tens, if not hundreds of thousands of users is not an overnight process - migration must be gradual, and seamless integration between the legacy and the new communications solution must be guaranteed throughout the whole migration. It’s also not uncommon for very large enterprises to support additional UCaaS/CCaaS solutions outside of the Webex family.
With Oracle’s Webex Calling certified Session Border Controllers (SBCs) deployed at the local gateways of large enterprises, IT managers can rest assured that their Unified Communication (UC) services will enjoy the following benefits:
- Dial tone provided by their carrier of choice, whether a traditional carrier, Over-The-Top (OTTP) or CPaaS carrier
- Compliance and recording solutions
- Legacy UC and Contact Center (CC) on-premises solution for gradual migration
- Critical infrastructure that been implemented on customer premises for business continuity needs
Vertical/Industry Alignment
- Retail / Consumer Products
- Healthcare
- Finance
- Communications Service Providers
- Channel / Managed Service Providers
Webex Environment Alignment
How to Purchase
Contact Oracle at email: cgbu_alliances_ww_grp@oracle.com
Contact Oracle
Visit the Oracle site for documentation and configuration guide for the Oracle solution here:
https://www.oracle.com/technical-resources/documentation/acme-packet.html#Link-CiscoWebex
For general inquiries, including Sales, email: cgbu_alliances_ww_grp@oracle.com
Have questions? Respond to this post and we will respond as soon as we can.
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