05-15-2020 01:02 PM
In WebEx Events, when I use "File > Share File" and select a video, it takes a while until the video is uploaded to the server.
I would like to be able to start the video instantly, but in the event, before the panelists' videos should be visible, i.e. I want to switch instantly from the panelists large video to the uploaded video.
I didn't find a way that I could either hide the video once it's uploaded and show it later - or to pre-upload the video such that I can open it without uploading again.
(I used the video upload because it seems that the video streaming via desktop / application sharing has low quality.)
The same upload problem applies to presentations.
Years ago I used WebEx and I thought that this functionality was available somehow ...
Thanks for any hint how to cope with this situation
05-15-2020 01:19 PM
Thanks for the post!
You are sharing it the right way - but the bigger the file, the longer the buffering time.
Something to test: Try opening the event early, getting the video loaded, then once you switch to the video, maybe there be an increase in speed.
Attendees can also be advised (and you) to close all apps not in use, and make sure you are not connected to any VPN. If you can also be wired into your modem/router rather than using Wifi - that could help also.
05-15-2020 01:27 PM
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