Unable to add a Wireless Location Appliance(WLA) to a Wireless Control system(WCS)

[TCC_2]

Core Issue

Wireless Control System (WCS) will not recognize Wireless Location Appliance (WLA) if the Wireless Location Appliance is configured incorrectly.

Resolution

In order to solve this issue:

1. Verify that the location appliance is powered on (the power light stays on and does not flash).
   
   
2. Make sure the WCS server can ping the location appliance.
   
   
3. In the command line of the location appliance, ensure that the server process is running.
   
   
4. When configuring WCS to communicate with the location appliance, the username, password, and port number should remain unaltered and in the default state.
   
   
5. Make sure Time settings on both WCS and Location Appliance are synchronized.
   
   
6. In  WCS  HTTPS should be disabled  until the Location Appliance is added and the software level can be checked and upgraded as needed.

Note: Upgrade the Location Server to the latest version , 2.0.42.0 once the Location Server joins the

For more information, refer following URL:

• Carefully configure the  steps 2c through 2i in the Configuring the Location Appliance section of  Cisco 2700 Series Location Appliance Installation and Configuration Guide
  
  
• Troubleshooting Tips Q&A section of the Cisco 2700 Series Wireless Location appliance Deployment Guide.
  
  
• For Frequently asked  Questions on WLA , refer Cisco Wireless Location Appliance
  
  
• For more information on  WLA Configuration guidance, refer Cisco Location Appliance Configuration Guide
  
  
• Also Refer  User unable to add the Wireless Location Appliance (LOC) into the Wireless Control System (WCS)
  
  
  

Problem Type

Device cannot associate

Products

Wireless Location Appliance

Wireless Control System

Wireless Network Management