Greetings,
I'm new to the community so please forgive me if this is the wrong forum to post this question. I recently installed a CBW140AC Starter Kit (1 AP and 2 Mesh Extenders). After configuring the mesh extenders (via the Web UI by visiting ciscobusiness.cisco then selecting "Wireless Settings >> WLAN Users >> Local MAC address) I tested the system and it operated as expected. I then simulated a power fail by removing the POE cable from the AP. I waited 3 minutes and re-inserted the POE cable. After the AP booted, I was able to re-connect to it. Both Mesh extenders (CBW142ACM-B-NA) that worked before the power failure, were unable to join the AP/mesh network. The LEDs were flashing red. The log in the Web UI (Advanced >> Logging) showed that they attempted to join. I checked Monitoring >> Network Summary >> Mesh Extender and noticed that the extenders were not listed.
As a final step, I added the Mesh extender MAC addresses again to the AP and everything worked again.
Is there a method by which I can save the Mesh extender MAC addresses that survives an AP power failure? This will be a "no-go" for my application since power failures happen frequently and the configuration is manual and technical.
By the way, when I attempted to install and use the Cisco Business Android App, it fails to login into the AP with the error message:
Network Error The primary AP xxx.xxx.xxx.xxx is not reachable. Please try again.
I am certain my Android phone was connected to the AP at the time I ran the App.
Thanks for any help you can provide.
