I can't access the WAP2000 web console for the life of me!

[ronb]

We forgot the IP address of this WAP, and resetting the router doesn't take it to the default IP, no matter how I try to reset it.  The SSID (and WEP key) stays the same too, which makes me wonder if the reset button is even working.

We can still connect computers wirelessly through it and have them access the internet.  Our issue is we need to change the SSID.  Right now it just connects people invisibly - it gives them IPs from the subnet it's attached to, and yet the various DHCP servers I've connected to never show it as having its own DHCP address.

[Eric Moyers]

Hi, My name is Eric Moyers. I am a Network Support Engineer in the Cisco Small Business Support Center. When resetting the WAP2000 back to factory these are the steps that I follow.

1) With unit detached from the network but still powered on, hold the reset button in for about 35 to 45 seconds.

2) Attach the WAP directly to a PC and give that PC a static IP of 192.168.1.100 with Gateway of 192.168.1.1

3) Now open internet browser and try going to 192.168.1.245 this should be the default IP of the WAP and the Username and password should be defaulted back to admin - admin

The key is to have the WAP directly connected to you PC so that it does not get a DHCP address by accident. (It normally shouldn't but stranger things have happened)

If this does not reset the WAP2000 back to factory and allow you to get in, please call our Support Center ,open a case and work with one of our engineers. 1-866-606-1866

Eric Moyers
Cisco SBSC Network Engineer
1-866-606-1866