04-27-2009 06:02 PM
I bought this router WRVS4400Nv2 recently and I have been behaving strange since then and here are a few instances
1. Factory reset - Login to admin gui and it times out every few mins ( Which is normal ) but after a while it just gives up the time out feature. I can login to the console on a dozen computers and leave it on forever and it would never timeout
2. Refuses any firmware upgrade not matter what I get from Cisco tech support even after a complete factory reset
3. Even with wireless completely disabled!! linksys-n pop's up every now and then with no security setting. Anybody can get in and snoop on your network.
4. I can go more and more but I will stop here
I know there are some back doors into this router which I tried after having this problem and I was shocked to see a product from cisco to a small business having such back door's hidden.
It's a shame that this product should ever be released in to this market with so many holes.
I spent hours with tech support and their answer was "Just return it or we can do a RMA".
Watch out before you buy this product. You will be naked in the network world with this product.
If anybody has a very good explanation to this, I would like to hear it from cisco
04-28-2009 06:55 AM
Hi Nano,
First of all, thank you for your purchase. These are all valid concerns, thanks for bringing them to our attention. I will pass them along to a specialist who will be able to help you as soon as possible.
Cisco Moderation Team
04-30-2009 11:47 AM
Still waiting for somebody to contact. I only have a few more days before i return this product.
05-01-2009 02:08 PM
05-01-2009 02:43 PM
My wireless was completely disabled when this happened. So from the admin GUI there is nothing I could do. The only option was to power cycle the router just to turn off the linksys-n unsecured SSID and after a few mins (5-10 mins) the SSID would show up again out of nowwhere
05-01-2009 03:02 PM
I would then recommend to call the Cisco Small Business Support Center, a list of phone numbers can be found at :
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html#csb
You may require to capture some packets to see where the issues is, its going to be difficult to troubleshoot this issue over the this forum
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