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WAP4410N Dropping connections

Benjamin.G
Level 1
Level 1

Hello,

We have 2 of these access points, both configured with 2 SSIDs: 1 WPA-enterprise, 1 WPA PSK which is not yet in use, but provided for reference. Running on latest firmware. Have tested the access points running on thier own with the same results.

We have been using them in a closed test for several weeks without issue. Since we made the acces details availble to the company we have experienced problems similar to the below posts:

https://supportforums.cisco.com/message/3078011

https://supportforums.cisco.com/thread/2018665#2018665


What happens in our scenario is no one can connect to the AP, and a power cycle is required to kick it back into life. It then will stay fine for anything from a minute to a few hours. As I said we've had the APs up for several weeks without issue so our suspicion is that a client may be to blame

Here are some recent log entries:

DateTimePriorityHostname Message
03-25-201115:49:08Local0.Info192.168.16.232Mar 25 15:49:07 WAP1 kernel: [][00:23:6C:97:6B:52] SUBTYPE_AUTH
03-25-201115:35:10Local0.Info192.168.16.232Mar 25 15:35:09 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Associated
03-25-201115:35:10Local0.Info192.168.16.232Mar 25 15:35:08 WAP1 kernel: [][F0:7B:CB:67:F1:9C] SUBTYPE_AUTH
03-25-201115:35:09Local0.Info192.168.16.232Mar 25 15:35:08 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Deauthenticated
03-25-201115:35:08Local0.Info192.168.16.232Mar 25 15:35:07 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Associated
03-25-201115:35:08Local0.Info192.168.16.232Mar 25 15:35:07 WAP1 kernel: [][F0:7B:CB:67:F1:9C] SUBTYPE_AUTH
03-25-201115:35:07Local0.Info192.168.16.232Mar 25 15:35:06 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Deauthenticated
03-25-201115:35:06Local0.Info192.168.16.232Mar 25 15:35:05 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Associated
03-25-201115:35:06Local0.Info192.168.16.232Mar 25 15:35:04 WAP1 kernel: [][F0:7B:CB:67:F1:9C] SUBTYPE_AUTH
03-25-201115:35:05Local0.Info192.168.16.232Mar 25 15:35:04 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Deauthenticated
03-25-201115:35:02Local0.Info192.168.16.232Mar 25 15:35:01 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Associated
03-25-201115:35:02Local0.Info192.168.16.232Mar 25 15:35:01 WAP1 kernel: [][F0:7B:CB:67:F1:9C] SUBTYPE_AUTH
03-25-201115:35:01Local0.Info192.168.16.232Mar 25 15:35:00 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Deauthenticated
03-25-201115:35:00Local0.Info192.168.16.232Mar 25 15:34:59 WAP1 kernel: [Meteor][F0:7B:CB:67:F1:9C] Associated
03-25-201115:35:00Local0.Info192.168.16.232Mar 25 15:34:59 WAP1 kernel: [][F0:7B:CB:67:F1:9C] SUBTYPE_AUTH
03-25-201115:10:09Auth.Info192.168.16.232Mar 25 15:10:08 WAP1 auth: Authorized Login from 192.168.16.81
03-25-201115:09:23User.Info192.168.16.232Mar 25 15:09:22 WAP1 syslog: lan_dns2 is change to 0.0.0.0
03-25-201115:09:23User.Info192.168.16.232Mar 25 15:09:22 WAP1 syslog: lan_dns1 is change to 0.0.0.0
03-25-201115:08:44Auth.Info192.168.16.232Mar 25 15:08:43 WAP1 auth: Authorized Login from 192.168.16.81

Many thanks for your help

Ben

16 Replies 16

Hi

I from Peru and recently i bought two WAP4410n and both drop the SSID Signal and all wireless users lost the connection. I have to login into the AP and disable and enable the SSID Broadcast and signal return again. Its the same problem of the Peterson Pereira lines up.

Please anybody help me with this. In Peru dont has a Cisco dealer.

Best regards

Aldo Manrique

amanrique@smlperu.com

Hi Sir;

 

I've sent you an email too, anyway i have 12 AP's in 4 different floors and most of the has this issue, i installed the latest firmware, and tried all the possible different config's but no success, any insights?