2802I-C-K9 Mobility Express packet loss and high latency problem

[naimul.khair@smart-bd.com]

Hello,

I am facing some problems with Cisco 2802I-C-K9 mobility express AP (IOS version 8.3.102.0).

I have 6 Cisco 2802 mobility express APs. Among them I have configured one AP as a controller and other five APs joined with the controller by using mobility express.

When I connect with SSID it takes more time (30-40 seconds) than usual to connect with SSID. When I ping the gateway IP or ping the Google DNS or the management IP of Controller, the percentage of packet loss is more than usual (20% - 30% packet loss). And latency is also high. SSID signal strength is good.

What are the facts causing this problems? How can I solve this? Hoping your kind assistance.

Screenshots are attached for your clarification.

Thanks is advance.

[Leo Laohoo]

Can you try a newer IOS instead of 8.3.102.0? Try 8.3.133.0.

[naimul.khair@smart-bd.com]

Hello Leo,

I don't have the IOS version 8.3.133.0. If you don't mind, can you provide me the IOS 8.3.133.0? It would be helpful for me.

Thanks.

[Leo Laohoo]

Carefully read the Cisco Security Advisory called "Multiple Vulnerabilities in Wi-Fi Protected Access and Wi-Fi Protected Access II" and scroll down to the  "Customers Without Service Contracts" section.  Read very, very carefully the first two paragraphs with emphasis on the second paragraph. 

Hope this helps. 

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