Access Points Joining

[adebola.kuku]

                   Dear sir/ma,

I have bought a wireless LAN controller and access points of 10 qty

Item Name	Quantity
AIR-CT5508-12-K9	1
CON-SNT-CT0812	1
LIC-CT5508-12	1
LIC-CT5508-BASE	1
PI-MSE-PRMO-INSRT	1
AIR-PWR-5500-AC	1
SWC5500K9-72	1
AIR-PWR-CORD-UK	2
AIR-CAP2602I-E-K9	10
CON-SNT-C262IE	10
SWLAP2600-MESH-K9	10
AIR-AP-BRACKET-1	10
AIR-AP-T-RAIL-R	10

but the access points are not joining the controller. please what could be the cause of this?

please find the attached file for the configuration output.

br

kuku

[grabonlee]

Hi,

For the Mesh APs, you must enter the MAC address in the MAC filter which is found in

Security > AAA > MAC Filtering. Note that Outdoor Mesh APs, the MAC address is the BVI mac address, for Indoor Mesh, it is the Ethernet MAC address.

Also, if you're using DNS for controller discovery, create a pointer record in your DNS with the following:

CISCO-CAPWAP-CONTROLLER.domainname - IP address of WLC