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AnyConnect Secure Mobility Client - No Adapters Available PLEASE HELP

d.colombo
Level 1
Level 1

Hi everybody,

I'm having an issue after installing AnyConnect release 3.1.01578 on a Windows 7 SP1 system, it shows "any wireless network adapter available" also if it is correctly installed and working well.

What's wrong ?

 

Thanks 

Davide

 

7 Replies 7

Saurav Lodh
Level 7
Level 7

below is having adapter issues troubleshoot

http://www.cisco.com/c/en/us/td/docs/security/vpn_client/anyconnect/anyconnect30/administration/guide/anyconnectadmin30/ac12managemonitortbs.html

Date: 10-07-2015:

I had this problem too on a Dell OptiPlex 3020. Suddenly one day my desktop computer couldn't get a IP address. Cisco Anyconnect SMC (without VPN ) show " no wifi adaptor available".

NIC diver: RealTek 7.92.115.2015

Using 1 Gbit/s ip4 network.

Resolved by editing NIC adaptor advanced settings.

Changed these two settings:

1. Energy saving Ethernet to disabled

2. Shutdown wake-on-lan to disabled

3. Automatic deactivate gigabit to reconnect Battery or AC

 

 

lennonray
Level 1
Level 1

I had this problem too in Windows 7. To resolve I did the following:

 

Go to Start --> Control Panel --> Network & Sharing Center --> Manage Wireless Networks --> Adapter Properties. Here ensure that "Cisco AnyConnect Network Access Manager Filter Driver" is ticked.

 

 

We are facing this issue multiple times when system is turned on after start the windows from Sleep mode. even when we turn on the window, Cisco AnyConnect showing "No Network adapter". Can i have the root causes for this issue? Is there any permanent solution on this? 

RainbowSongbird
Level 1
Level 1
I had this issue today. I restarted my laptop and the Client was able to see my Wi-Fi adapter again.

Gaurav  Kansal
Level 1
Level 1

Dear Colombo,

Please search in system setting for "use random hardware address" and make it disable. After disabling it restart the system and hope your issue will be resolved.

GoodLuck
Gaurav Kansal
Please mark as solution and helpful if you find this helpful.

aritra32-kundu
Level 1
Level 1

I am facing this same issue several time.. what is the issue here and wht is the solution??

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