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AP fetal error

HI 

I have WLC 2405 and access point AIR-CAP1602I-E-K9

 

when the access point  trying  to join to the controller i got the below log

 


*Jul 21 15:26:11.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.77.10.100 peer_port: 5246
*Jul 21 15:26:11.467: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.77.10.100 peer_port: 5246
*Jul 21 15:26:11.467: %CAPWAP-5-SENDJOIN: sending Join Request to 10.77.10.100
*Jul 21 15:26:29.659: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.77.10.100:5246
*Jul 21 15:26:29.711: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Jul 21 15:26:29.739: %LWAPP-4-CLIENTEVENTLOG: Not sending change state post as the radio admin is down, lrad state = 5
*Jul 21 15:26:29.739: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Jul 21 15:26:29.739: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Jul 21 15:26:29.743: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 21 15:26:29.775: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jul 21 15:26:30.743: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 21 15:26:30.771: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jul 21 15:26:30.779: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jul 21 15:26:31.763: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 21 15:26:31.771: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jul 21 15:26:31.799: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jul 21 15:26:31.807: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jul 21 15:26:31.815: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jul 21 15:26:32.799: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jul 21 15:26:32.807: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 21 15:26:32.835: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 21 15:26:33.835: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 21 15:26:39.843: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

 

1 Accepted Solution

Accepted Solutions

What software code running on your 2504 ?

Pls attach "show sysinfo" from your WLC and complete console output.

View solution in original post

7 Replies 7

What software code running on your 2504 ?

Pls attach "show sysinfo" from your WLC and complete console output.

Dear rasika 


(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.100.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 16.0


Build Type....................................... DATA + WPS

System Name...................................... Controller-DXB
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 10.77.10.100
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 6 days 19 hrs 1 mins 23 secs
System Timezone Location......................... (GMT +2:00) Jerusalem
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More or (q)uit current module or <ctrl-z> to abort

Configured Country............................... BO  - Bolivia
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +35 C
External Temperature............................. +38 C
Fan Status....................................... 4400 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 2
Number of Active Clients......................... 0

Burned-in MAC Address............................ 1C:DE:A7:07:3A:60
Maximum number of APs supported.................. 75
System Nas-Id.................................... Cisco_07:3a:64

 

 

Hi Amr,

Check this post:

https://rscciew.wordpress.com/2014/11/29/ap-joining-issue-to-wlc-running-8-0-100-0/

 

Use this command on the controller: config ap dtls-wlc-mic sha1

If still not work then i would recommend to downgrade WLC to 7.6.130.0.

 

Regards

Don't forget to rate helpful posts

After the downgrade i saw the AP1s downloading the files from the WLC after that got the below

 

*Jul 22 14:25:06.231: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Jul 22 14:25:07.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.77.10.100 peer_port: 5246
*Jul 22 14:25:07.431: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.77.10.100 peer_port: 5246
*Jul 22 14:25:07.435: %CAPWAP-5-SENDJOIN: sending Join Request to 10.77.10.100
*Jul 22 14:25:07.435: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Jul 22 14:25:07.435: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Jul 22 14:25:07.435: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Jul 22 14:25:07.435: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.77.10.100
*Jul 22 14:25:12.435: %CAPWAP-5-SENDJOIN: sending Join Request to 10.77.10.100

 

The problem still exist and there is no any steps above and still can not find the AP on WLC after Download the image 

 

From AP

 


*Jul 28 09:54:41.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.77.10.100 peer_port: 5246
*Jul 28 09:54:41.463: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.77.10.100 peer_port: 5246
*Jul 28 09:54:41.463: %CAPWAP-5-SENDJOIN: sending Join Request to 10.77.10.100
*Jul 28 09:54:59.871: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.77.10.100:5246
*Jul 28 09:54:59.951: %LWAPP-4-CLIENTEVENTLOG: Not sending change state post as the radio admin is down, lrad state = 5
*Jul 28 09:54:59.951: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Jul 28 09:54:59.951: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Jul 28 09:54:59.955: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 28 09:54:59.987: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jul 28 09:55:00.955: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 28 09:55:00.991: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jul 28 09:55:00.999: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jul 28 09:55:01.983: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 28 09:55:01.991: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jul 28 09:55:02.019: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jul 28 09:55:02.027: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jul 28 09:55:02.035: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jul 28 09:55:03.019: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jul 28 09:55:03.027: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 28 09:55:03.063: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 28 09:55:04.063: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 28 09:55:10.055: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Jul 28 09:55:10.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.77.10.100 peer_port: 5246

The problem still exist and there is no any stepsfix the issue  still can not find the AP on WLC after Download the image 

 

From AP

 


*Jul 28 09:54:41.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.77.10.100 peer_port: 5246
*Jul 28 09:54:41.463: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.77.10.100 peer_port: 5246
*Jul 28 09:54:41.463: %CAPWAP-5-SENDJOIN: sending Join Request to 10.77.10.100
*Jul 28 09:54:59.871: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.77.10.100:5246
*Jul 28 09:54:59.951: %LWAPP-4-CLIENTEVENTLOG: Not sending change state post as the radio admin is down, lrad state = 5
*Jul 28 09:54:59.951: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Jul 28 09:54:59.951: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Jul 28 09:54:59.955: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 28 09:54:59.987: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jul 28 09:55:00.955: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 28 09:55:00.991: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Jul 28 09:55:00.999: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jul 28 09:55:01.983: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 28 09:55:01.991: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Jul 28 09:55:02.019: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jul 28 09:55:02.027: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Jul 28 09:55:02.035: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jul 28 09:55:03.019: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Jul 28 09:55:03.027: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Jul 28 09:55:03.063: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jul 28 09:55:04.063: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jul 28 09:55:10.055: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Jul 28 09:55:10.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.77.10.100 peer_port: 5246

The problem solved by change the country WIRELESS--> country and changed to FR ,AB

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