AP not joining WLC

[samgbuyi]

I have AIR-CAP1532E-E-K9 which fails to broadcast signal or transmit network after joining the WLC ever since i changed from 8 port to 24 port switch, please anyone with possible help or assistance?

Instead of the stable green its going amber, red and green.

I also need assistance in setting NTP for the WLC 2504.

Thanks

[Leo Laohoo]

Is the AP getting a valid IP address?

[samgbuyi]

yes, i have the IP static on it while using the 8 port switch

it can join the WLC but not sending out signal for connection

[marce1000]

 https://www.cisco.com/c/en/us/support/docs/wireless/4400-series-wireless-lan-controllers/113334-ntp-wlc-config-00.html

 M.

[samgbuyi]

Will this work on Catalyst 2960 L2 switch?

[Sandeep Choudhary]

Paste the output of these commands:

sh sysinfo from WLC

login to AP console and paste the bootup-process log.

Regards

Dont forget to rate helpful posts

[samgbuyi]

Record of show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.115.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... xxxxxxxxxxxxxxxxxxxxxx
System Location.................................. xxxxxxxxxxxxxxxxxxxxxx
System Contact................................... xxxxxxxxxxxxxxxxxxxxxx
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... xxxxxxxxxxxxxxxxxxxx
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 2 days 23 hrs 43 mins 49 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... xxxxxxxxxxxxxxxxxxxxxxxxxxx
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +36 C
External Temperature............................. +38 C
Fan Status....................................... 4200 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 4
Number of Active Clients......................... 68

Burned-in MAC Address............................ xxxxxxxxxxxx
Maximum number of APs supported.................. 75
System Nas-Id.................................... xxxxxxxxxxxx
WLC MIC Certificate Types........................ SHA1/SHA2

[Sandeep Choudhary]

which country code you configured on WLC.

Also paste the complete logs from Access point console.

Regards

Dont forget to rate helpful posts

[samgbuyi]

Nigeria

[Scott Fella]

So if you put the ap’s back to the 24 port switch, everything is working?

[sean.gray2]

That LED sequence is an indication of insufficient inline power. So it sounds like the AP isn't getting enough power to enable it's radios. Is it powered from the switch or a power injector?

[Scott Fella]

This is the power requirement for that AP also:


1530I/1530E

● 24 to 57 VDC
● Power over Ethernet (PoE) (802.3at or Cisco Universal PoE [UPoE])

[sean.gray2]

Here's a link to a document that explains, among other things the meaning of each LED sequence, just search for "Checking the LEDs" in this document if you want to quickly find the relevant section:

https://www.cisco.com/c/en/us/td/docs/wireless/access_point/1530/quick/guide/ap1532qsg.html#pgfId-69013

[samgbuyi]

its powered from the switch

[sean.gray2]

Is the switch PoE+?