Cisco Communicator and Belkin

[Eduardo AYALA]

I have 2-3 customers that are able to get a VPN connection but when they open the CIPC it won't register with my CUCM.

Is there special config on the wireless, is it old router??

[htarra]

"Because of the inherent environmental and hardware inconsistencies in the locations in which Cisco IP Communicator is deployed, there is no single best solution that is optimal for all environments. Cisco recommends that customers test the headsets and handsets that work best in their environment before deploying a large number of units in their network."

[Eduardo AYALA]

I do not understand this reply. My questions does not have to do anything with handsets and headset.