Cisco WLC 5508 Guest Authentification issue

[Carl Steben]

Hi ..

I have one interface setup to a Cisco 2921 router connected to a Cable modem.

DHCP is on the 2921.

when I connect to the ssid for my guest i'm redirected to the authentification portal 1.1.1.1 .

I'm putting valide credential and when pressing the submit button .. it just go anywhere.

I have setup another SSID with a psk and it's working fine.. getting ip and able to browse internet.

From what i have read... it's apparently DNS issue on my router.. but what should I check.

[Stephen Rodriguez]

The client needs to be able to resovle a DNS address so that the WLC can redirect.

so make sure your scope is giving out a valid DNS address to the client.  And the Client is not trying to go to a HTTPS site.

HTH,
Steve

------------------------------------------------------------------------------------------------
Please remember to rate useful posts, and mark questions as answered

[Carl Steben]

My client has ip like that

   Description . . . . . . . . . . . : Intel(R) 82579LM Gigabit Network Connection
   Physical Address. . . . . . . . . : 40-2C-F4-ED-AD-FB
     IPv4 Address. . . . . . . . . . . : 192.168.6.36

   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.6.1
   DNS Servers . . . . . . . . . . . : 24.200.241.37
                                       24.200.243.189

DNS are the one from my service provider

[Carl Steben]

weird thing

I'm using a custom webpage.  Client are redirect to the custom page .. put user and pass and then get page cannot be display

if i'm switching the the build in page... it's working fine.

I have reload the page to the controler.. but same issue.

[Saurav Lodh]

Please find this document for troubleshooting WLC - Auth

http://www.cisco.com/en/US/products/ps10315/products_tech_note09186a0080a38c11.shtml