11-10-2011 06:45 AM - edited 07-03-2021 09:03 PM
I am stumped on this one. Our campus is switching over to NCS from WCS. The system is great overall but I cannot find a method to reduce alarms. If I have an AP I use for testing, and then disconnect it - I will get alerts every 30 minutes pretty much no matter what I do short of deleting the AP. I don't want to reduce "disassociated" AP alarm to the point that I don't get critical alarms. Also I have tried placing this "test" AP in a maintenance state, but I still seem to get alarms on it...any other ideas? Preferably I would like to just reduce alarm time from 30 minutes to a longer time period, or block alarms totally on certain items.
11-15-2011 12:26 PM
Have you checked the alarm options ? You can change the severity of each type of alarm and reoccurence time, etc ...
11-15-2011 01:25 PM
I see two place to configure alarms
Monitor-->Alarms
Can Aknowledge, Assign, etc. Can enable or disable email alerts
Administration-->Settings-->Severity Configuration. Can change severity level for various alarms.
I have not been able to find anywhere to change re-occurence time. I would like to get the alerts that I am getting - but maybe every say 120 minutes instead of every 30 minutes...
Thanks
~Tom
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