Prime, MSE and WLC NMSP Status

[bradley.marks]

I have a 5508 WLC and have loaded a demo of Prime 2.1 and MSE 8.0.

The NMSP status is showing as inactive in Prime and MSE and therefore the clients are not showing on the map I have loaded.

Any ideas?

[mohanak]

MSE doesn't sync with WLC when added with PI 2.1.1

CSCup93101

Description

Symptom:
NMSP is not active between MSE and WLC when added using PI 2.1.1.

Conditions:
This applies to only MSE added Prime Infrastructure after upgrade to 2.1.1 on Prime Infrastructure.
If the MSE was already added to Prime Infrastructure in 2.1 or previous releases, and then upgrade to PI 2.1.1 was performed customers will not run into the NMSP problem between MSE and WLC after the PI upgrade to PI 2.1.1.

Workaround:
Push a template (Templates > Features and Technologies > Controller > Security > AAA > AP or MSE Authorization) with MSE MAC address and key hash.

Please contact Cisco TAC for a patch.

Last Modified:

Dec 11,2014

Status:

Fixed

Severity:

2 Severe

Product:

Network Level Service

Known Affected Releases:

(1)

2.1(1)