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Redundancy management IP and Redundancy port IP unreachable issue

rockzhang1
Level 1
Level 1
Hi, all

I got one interesting issue with wireless 5508 controller. we have ordered two WLCs, one is air5508-12-k9, Anther one is air5508-HA-k9.

Now, we are going to form HA mode and HA box will become standby mode. One issue we are seeing now. after configuring redundancy management IP and Redundancy port IP to both WLCs. primary WLC are working well that we can ping it's all of IPs successfully, however standby WLC are not working well. even it can't ping itself. management IP has no problem.

Problem is only for redundancy management IP and redundancy Port IP. One interesting thing is our switch can't learn redundancy port's MAC address even it's connecting and interface shows UP. Primary has no this issue.

Has anyone have the same issue before or appreciate any suggestions and inputs.
 

WLC 1

(Cisco Controller) >show redundancy sum

            Redundancy Mode = SSO ENABLED

                Local State = ACTIVE

                 Peer State = UNKNOWN - Communication Down

                       Unit = Primary

                    Unit ID = 7C:0E:CE:64:43:80

           Redundancy State = Non Redundant

               Mobility MAC = 7C:0E:CE:64:43:80

 

Redundancy Management IP Address................. 25.16.228.252

Peer Redundancy Management IP Address............ 25.16.228.253

Redundancy Port IP Address....................... 169.254.228.252

Peer Redundancy Port IP Address.................. 169.254.228.253

 

 

WLC 2 HA

(Cisco Controller) >show redundancy sum

Redundancy Mode = SSO DISABLED

     Local State = ACTIVE

      Peer State = N/A

            Unit = Primary

         Unit ID = 7C:0E:CE:4A:23:40

Redundancy State = N/A

    Mobility MAC = 7C:0E:CE:4A:23:40

 

Redundancy Management IP Address................. 25.16.228.253

Peer Redundancy Management IP Address............ 25.16.228.252

Redundancy Port IP Address....................... 169.254.228.253

Peer Redundancy Port IP Address.................. 169.254.228.252


Thank you so much indeed.

2 Replies 2

Paul Hays
Level 1
Level 1

Break the HA pair and check the licensing on both controllers.  They should be non-evaluation licenses.

das_soumya
Level 1
Level 1

By looking at your message  Peer State = UNKNOWN - Communication Down it looks like both your device is not on redundancy and looks like SSO is not working   or else there is some network issue(gateway unreachable from wlc) due to which active and standby are not able to communicate with each other.

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