09-29-2021 12:27 PM
Hello,
Some end user cannot connect the corporation SSID. I found the bug, CSCvs03177. I'd like to make sure whether I found the right things or now. Could you help me with this?
Model: 9800-CL Wireless Controller
Version: 17.3.1
Finding: 3 users. Stuck in IP Learn state - IPv4 and IPv6 values are N/A.
2e9e.****.**** N/A N/A AP-Name SSID-Name 1 IP Learn 11ax(5) Un-Classified Device Local
Logs: attached.
Wifi adapter of end users' laptop was updated.
Thank you,
Dongyeong (DY)
09-29-2021 12:38 PM
did you disable central DHCP and/or disable DHCP required ? if not then try it
Regards
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09-29-2021 03:54 PM
Upgrade the WLC firmware first.
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