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2006
Views
15
Helpful
3
Replies

Unable to access meraki mr24 web interface

Ste91
Level 1
Level 1

Hi guys,


I have a 10 of these access points that apparently came from a working enviroment!


I am trying to access the web interface on them. I have factory reset all (holding reset button for 30sec). The first unit I plugged in, I successfully accessed the interface ok but then all the others I am not able to acesss. The really odd thing is once I tried all the units, I went back to the first and now im unable to access the interface on that one too!

 

They all behave the same once booted up, wifi lights flash green in sequence, eth link is solid green, power light is solid orange.


My setup -


MR24 powered with AC adapter and directly connected to PC

PC configured with a static IP of 10.128.128.1 subnet mask 255.0.0.0


IP I am using to access the AP is 10.128.128.128


Really scratching my head over this! I can't see where I am going wrong here as I have been able to access 1 of the units so I know I am on the right network.


Any help would be greatly appreciated:)

 

Thanks in advance!

 

Ste

3 Replies 3

You have the wrong IP for the AP

Should be 10.128.128.126

https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Meraki_Device_Local_Status_Page 

Also try going to http://my.meraki.com from the subnet. Would only have a single AP on that VLAN at that time.

 

Have you added the licencing and claimed the MR inside the Meraki Dashboard to a network? If so from within the Meraki dashboard under support you can contact their TAC and they very helpful

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Philip D'Ath
VIP Alumni
VIP Alumni

The first thing to note is the MR24 has gone end of support.  You may simply not get them to work with the Meraki dashboard.

https://documentation.meraki.com/General_Administration/Other_Topics/Meraki_End-of-Life_(EOL)_Products_and_Dates 

 

The next thing to note is then can only work when in a Meraki Organization.  They can not work standalone.  This will require the old owner to release them from their Organisation so you can add them to yours.  You will also need to buy licences for them to work.  But being end of support ... they may not even work if you do buy licences.  The whole "end of support" means Meraki no longer support them.

https://documentation.meraki.com/General_Administration/Organizations_and_Networks/Creating_a_Dashboard_Account_and_Organization 

 

On the whole - you should put these in the bin.

Ste91
Level 1
Level 1

I was able to access the AP's in the end over wifi using 10.128.128.128.

 

@Philip D'Ath I have taken note of what you have said. Thanks!

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