WCS 7 report client count by Vlan missing
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-29-2012 10:14 PM - edited 07-03-2021 10:44 PM
- Labels:
-
Wireless Network Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-30-2012 07:38 AM
Is your WCS version equal or higher than your WLC version?
Sent from Cisco Technical Support iPhone App
*** Please rate helpful posts ***
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-30-2012 09:07 AM
Hi Scott,
Thanks in advanced!
Follows the WCS and WLC versions:
WCS version : 7.0.172.0
WLC version: 6.0.202.0
Model: AIR-CT5508-k9
We have a situation which users have not been able to access the network and we suspect that is due a IP lack on the Vlan. As the APs are organized by AP group/Vlans, it is hard to see how can I better divide users in other Vlan to solve it. Reports by floor area is not accurate in this case. We do believe that Reports by Vlan will point out where we need to change.
Your help will be very appreciated !
Thanks a lot.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-30-2012 12:57 PM
Well if clients can't connect or if dhcp is unavailable, you will not see any of that info. You might want to upgrade to 7.0.235.5 which allows for interface groups. This way you can bundle subnets together and apply these bundled subnets to your ap groups. See the link below
http://www.cisco.com/en/US/products/ps10315/products_tech_note09186a0080b78900.shtml
Sent from Cisco Technical Support iPhone App
*** Please rate helpful posts ***
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-30-2012 03:01 PM
Hi,
Upgrade the controller is not possible right now but What I am referring to is that on the WCS 7 I have this options under : Client > Client Sessions >Client Sessions Report Detail
-Controller
-Floor Area
-Outdoor Area
-AP by Floor Area
-AP by Outdoor Area
-AP by RAP Mesh Role
and on WCS 6 shown on this video:
Creating Reports (Overview), Cisco WCS 6.0 (June 11, 2009)
We can see three more option:
–VLAN
–Client MAC Address
–Client Username
That´s my question. Why I can´t see that ?
By Vlan whould be a great repots for us !
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2012 05:20 AM
Are you AP's in local mode?
Thanks,
Scott
Help out other by using the rating system and marking answered questions as "Answered"
*** Please rate helpful posts ***
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2012 05:55 AM
Hi,
Yes. Local mode.
