WLC - max of 10 units listed

[Antonio Brandao]

Hi all

I´m a bit newbie on cisco wireless world and I would like some assistance on that if possible

I´m using a Cisco Wireless Lan Controller SM-SRE-700-K9 nd I had installed for 2x 25 units license pack on this, what gives me 50 APs capacity.

Strange thing is, only 10 AP are appearing to me on list of APs connected in the WLC.

Any idea what could be the issue ?

Many Thanks

Antonio

[Antonio Brandao]

Just to more information about

this Service module is installed in a CISCO2921

[Stephen Rodriguez]

can you do a show license summary?  make sure that it's showing 50 AP as the max count.

HTH,
Steve

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[Antonio Brandao]

Here is show license sum output

(Cisco Controller) >show license summary

License Store: Primary License Storage

StoreIndex:  0  Feature: base-ap-count                     Version: 1.0

        License Type: Permanent

        License State: Inactive

        License Count: 25 / 0 (Active/In-use)

        License Priority: Medium

License Store: Primary License Storage

StoreIndex:  1  Feature: base-ap-count                     Version: 1.0

        License Type: Permanent

        License State: Active, In Use

        License Count: 50 /50 (Active/In-use)

        License Priority: Medium

License Store: Evaluation License Storage

StoreIndex:  0  Feature: base-ap-count                     Version: 1.0

        License Type: Evaluation

        License State: Inactive

            Evaluation total period:  8 weeks  4 days

            Evaluation period left:  2 weeks  3 days

        License Count: 10 / 0 (Active/In-use)

        License Priority: Low

[Stephen Rodriguez]

ok, so you are licensed for 50, just wanted to make sure it 'stuck'

Can you pick an AP that is not joining and capture

debug mac addr < mac of AP >

debug capwap events enable

debug capwap errors enable

HTH,
Steve

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[Darren Lynn]

Question..

What version of code?
Which AP are trying to join?

Sent from Cisco Technical Support iPhone App

[Leo Laohoo]

Please post the following output:

1.  WLC:  sh sysinfo;

2.  AP:  sh version;

3.  AP:  sh inventory;

4.  AP:  Reboot the AP and post the entire bootup process.

[Antonio Brandao]

I did clean the APs and reconfigured one by one and it seems to be working now. So wasn´t an license issue