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730 - no Bluetooth Audio anymore

dtibbe
VIP
VIP

Hi all,

I recently upgraded my 730 to FW version 1-9-0-88. Everything was fine for calls from my paired mobile as well as from my PC.

But both cannot use the headset as a plain audio deveice anymore. I've tried with two laptops and two mobiles, but it does not work. It shows up as paired (the Cisco headsets app also show the device as connected), but it can be used for calls only. Media apps (Spotify, YouTube...) will use the build-in speakers only.

I've already re-paired the device, that did not help.

Anyone experiencing similar issues or does anyone have an idea what to check?

1 Reply 1

dtibbe
VIP
VIP

Greetings from Murphy: nothing done, just another reconnect (no new pairing) and the bluetooth audio profile is back again. Works from PCs and mobiles..

No idea what caused the issue..