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DX80/Webex Desk Pro No USB power on reset

robert.p
Level 1
Level 1

My organization is on fiber from the access switches to our end devices and our executives have DX80s and Webex Desk Pro's on their desks.  We have media converters being powered by the USB port on the side and it works well until the device is reset.  When the device comes back up there is no power to the media converter until the media converter is unplugged and plugged back in.  I've looked for any USB settings or anyone else with a similar issue and haven't found anything.   Is there a way to make sure the USB port provides power after recovering from a reset without having to be unplugged and plugged back in?

 

 

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