Wireless headset connection issues

[andhara]

I have just recieved a Cisco Headset 56x Series (Wireless) and have connected it to my Cisco IP Phone 7965. Everything looks like how the directions say to do it but I cannot hear anything on the headset.  Do I need an adapter? And If I do what kind? I have attechted some photos as well. 

[Jaime Valencia]

According to the documentation it * should * work even if not officially supported

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/Headsets/Compatibility_Guide/n500_b_headset-compatibility/n500_b_headset-compatibility_chapter_0100.html

If you're an end user, you should reach out to your IT team for further assistance.