A: Turn your headset on. Open the Cisco Headsets mobile app, go to Settings > Device Info. If you do not have access to the Cisco Headsets app, you can plug your Cisco Headset 730 into your laptop with direct USB and go to http...
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A: The Cisco Headsets app is a mobile app used to manage and configure your Cisco Headset 730. You can use the app to configure various settings such as, update your headset's firmware, manage Bluetooth sources, send logs or feedback to Cisco and mor...
Resolved! Jabber 12.9.x | Headsets call control breaks when "Mute all sounds when in a meeting" is selected
Hello allA client of mine has found a Cisco Jabber bug where you break headset call control when you select "Mute all sounds when in a meeting" on Settings->Notifications.This works fine on 12.8.x. It seems to be affecting 12.9.x.Plantronics and Jabr...
We received in our company several sets of these headsets and are experiencing issues with the headsets microphone pickup while at least connected to the PC with USB adapter that comes with the headset. I have three sets of these headsets with me for...
I have just recieved a Cisco Headset 56x Series (Wireless) and have connected it to my Cisco IP Phone 7965. Everything looks like how the directions say to do it but I cannot hear anything on the headset. Do I need an adapter? And If I do what kind?...
Hello,Which CUCM license is required for Cisco Headset 500 ?The headsets will be used for contact center, is UCL license required? if so, which license is suitable ? Enhanced maybe ? Thank you.
In the software download page I can see there suppose to be a new firmware released on May 19th. Now this is not available through Accessory Tool, and the ZIP file actually contains the old 2.2(1.6) version. Was hoping to install this to see if this ...
Hi,My 562 headset will not connect to its base station. Both the headset's single LED and the 5 LEDs on the base continually flash. I tried the pairing instructions (turn headset off then place on base station) found in the users guide with no luck. ...
Hi ,I have some Cisco Headset 522 wired dual 3.5 mm + USB , Can i use them with computers and laptops , will it work ? or it will work only with the Cisco IP phones? Kindly advise. RegardsJavid Hasan
Hello, We are trying to use the Cisco 561 Headsets with our phones. We have gotten the headsets to work with most of phones. However the one that has given me an issue is a 7962 with the expansion modules on it. The modules are 7915 with 24 lines ...
Hi, I'm using a bluetooth headset connected directly to the Cisco 8845. Works fine.But I have a second wirded headset connected to the RJ12 port in the back. This doesn't work. Is the BT-headset prioritized and switches of the wired one or do I have ...
The documentation shows that call answer / hold / end call should work from the buttons on the headset. So far this doesn't work for me with either Jabber 12.9.x or Webex app 41.1/2. Anyone else having this issue or have solved it? Regards, Rob
I am trying to setup a Cisco 8811 phone with headset to use for training. Has anyone setup a headset to listen in on active calls on the Cisco 8811? Thanks
