Cisco Webex Meetings (MacOS) not persisting meeting list preference

[DanaP44522]

I set my Microsoft Outlook meeting calendar as my preference for my meeting list.  When I close down, WebEx meetings, it forgets my preference.  Is there a way to save that option so I don't have to keep resetting it?

[Cole Callahan]

Hi Dana,
Thanks for posting your question here in the Community!

When I first started using Webex Meetings, I ran into the same issue as you. All I had to do to fix this was to make sure I was using the most updated version of Meetings. If the application needs an update, there will be an Update button in the top right corner of the Meetings window.

Let me know if your issue persists. :)

[DanaP44522]

Thanks so much for your quick response @Cole Callahan 

I've been through numerous updates and every time an update happens, I lose my address (happened just today with the update to version 40.2.18.5).  In fact, even with the latest update, every time I shutdown the WebEx app, I lose the meeting calendar setting in my preferences and have to go set it again.

I'm running on MacOS Catalina, V 10.15.4.

[Cole Callahan]

Hi Dana,
Happy Thursday!
Quick Question: Does your organization require an MFA when logging into your email? Are you required to connect to a VPN?

[DanaP44522]

We don't have MFA.  We do use SSO.

But, yes, it does require a VPN in order to access the Outlook calendar.