CML - personal

[RichardJarrett4247]

from RichardJ

CML - personal . I brought one CML - personal from one provider in 2022. In 2023 I brought CML - personal from a different provider. MY problem is I did not de-register from the first provider, but start to using the second provider in 2023. The problem is I can not LICENSE(REGISTER) the 2023 CML-personal. How can I deregister the 2022 CML- personal, or how can license the 2023 CML-personal. I have tried licensing with the 2023 CML- personal TOKEN but it says fail call-home. I did some reading on call-home and it did not license the 2023 CML -personal. Can you help.

[balaji.bandi]

are you using same CML version and only License changed or totally new setup with new License ?

check guide lines :

https://developer.cisco.com/docs/modeling-labs/2-6/#!licensing

Also same page have support  contact if you need to further assistance.