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Cisco nexus 5020 OS upgrade failed.

atif.shadab
Level 1
Level 1

Hi All,

I have cisco 5020 nexus switch which is currently running with

kickstart: version 4.0(0)N1(2)

system:    version 4.0(0)N1(2)

I want to upgrade for

kickstart: version 4.2(1)N2(1)

system:    version 4.2(1)N2(1)

i believe it requires chain upgrade , hence i tried going for immediate next versions and also tried required version

4.0.1a.N2.1

4.0.1a.N1.1a

4.2.1.N2.1

But whenever i upload images and verify by giving

show install all impact kickstart bootflash:n5000-uk9-kickstaart.4.0.1a.N1.1a.bin system bootflash:n5000-uk9.4.0.1a.N1.1a.bin

i get the following error.

Verifying image bootflash:/n5000-uk9-kickstart.4.0.1a.N1.1a.bin for boot variabl

e "kickstart".

[#                   ]   0%[####################] 100% -- SUCCESS

Verifying image bootflash:/n5000-uk9.4.0.1a.N1.1a.bin for boot variable "system"

.

[#                   ]   0%[####################] 100% -- SUCCESS

Verifying image package type.

[#                   ]   0%[#####               ]  20%[####################] 100% -- SUCCESS

Extracting "system" version from image bootflash:/n5000-uk9.4.0.1a.N1.1a.bin.

[#                   ]   0%[#                   ]   0% -- FAIL. Return code 0x404F0003 (SRG file not presen

t/cannot be opened).

Version Compatibility check failed. Return code 0x40930012 (SRG extraction failed).

Please help in getting this issue solve.

Thanks,

Atif

5 Replies 5

Hi,

I have the same problem with a Nexus 7000. I have the version 5.1.1a, and I want to upgrade to 5.2.7, and I have the same fail when I try to make the "show install all impact".

Can anyone tell me whan can i do?

I get this:

show install all impact kickstart bootflash:n7000-s1-kickstart.5.2.7.bin system bootflash:n7000-s1-dk9.5.2.7.bin

Verifying image bootflash:/n7000-s1-kickstart.5.2.7.bin for boot variable "kickstart".

[####################] 100% -- SUCCESS

Verifying image bootflash:/n7000-s1-dk9.5.2.7.bin for boot variable "system".

[####################] 100% -- SUCCESS

Verifying image type.

[####################] 100% -- SUCCESS

Extracting "lc1n7k" version from image bootflash:/n7000-s1-dk9.5.2.7.bin.

[#                   ]   0% -- FAIL. Return code 0x404F0003 (SRG file not present/cannot be opened).

Extracting "lc1n7k" version from image bootflash:/n7000-s1-dk9.5.2.7.bin.

[#                   ]   0% -- FAIL. Return code 0x404F0003 (SRG file not present/cannot be opened).

Extracting "bios" version from image bootflash:/n7000-s1-dk9.5.2.7.bin.

[####################] 100% -- SUCCESS

Extracting "lc1n7k" version from image bootflash:/n7000-s1-dk9.5.2.7.bin.

[#                   ]   0% -- FAIL. Return code 0x404F0003 (SRG file not present/cannot be opened).

Extracting "lc1n7k" version from image bootflash:/n7000-s1-dk9.5.2.7.bin.

[#                   ]   0% -- FAIL. Return code 0x404F0003 (SRG file not present/cannot be opened).

Extracting "system" version from image bootflash:/n7000-s1-dk9.5.2.7.bin.

[#                   ]   0% -- FAIL. Return code 0x404F0003 (SRG file not present/cannot be opened).

Extracting "kickstart" version from image bootflash:/n7000-s1-kickstart.5.2.7.bin.

[####################] 100% -- SUCCESS

Extracting "system" version from image bootflash:/n7000-s1-dk9.5.2.7.bin.

[#                   ]   0% -- FAIL. Return code 0x404F0003 (SRG file not present/cannot be opened).

Pre-Upgrade check failed. Return code 0x40930012 (SRG extraction failed).

A show version:

Software

  BIOS:      version 3.22.0

  kickstart: version 5.1(1a)

  system:    version 5.1(1a)

  BIOS compile time:       02/20/10

  kickstart image file is: bootflash:///n7000-s1-kickstart.5.1.1a.bin

  kickstart compile time:  12/25/2020 12:00:00 [11/05/2010 00:14:37]

  system image file is:    bootflash:///n7000-s1-dk9.5.1.1a.bin

  system compile time:     11/4/2010 11:00:00 [11/05/2010 01:25:15]

Thanks in advance

HI All,

You guys are hitting the following bug:

CSCsw25835

This bug is because everytime you telnet we are creating files called "sup_params_info" in the /var/tmp 
directory. So over time there might be thousands of files after you telnet many times into the N5k. You 
can confirm if you are hitting this bug by issuing "show system internal dir /var/tmp" and seeing 
thousands of files called "sup_params_info".

Workaround:
Reload device to clear out temporary files before running install routine.

HTH

REgards

Inayath
*Plz rate all usefull postzs

Inayath,

PM sent.

Thanks Inayath! 

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