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Clean Access Agent in Windows 8, 64 bit

KenWKrugh
Level 1
Level 1

Hey guys,

Kind of at our wit's end here. My daughter is at Mass Art in Boston with a nearly new (6 months old at most) Windows 8 Pro Dell laptop and the Clean Access Agent isn't letting her connect saying she has no AV installed. However, we did have BitDefender installed and updated and I've seen BitDefender on a Cisco list on line, the tech department at the school also said that should work.

However, the tech dept. is telling her she has to reformat her hard drive (Ha!) which is simply and completely unacceptable.

Does anyone here know of anything that might remedy this?

Many thanks for your time,

Ken

1 Accepted Solution

Accepted Solutions

Hi Ken,

it should be downloaded by School's network administrator. This is suppose to be installed in  Cisco NAC Appliance 4.8.

This is not something which you can install on the laptop.

This should be part of the School network. Please ask them to install the patch and that ideally should fix it.

regards,

Ajay Kumar

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