Problem upgrading WAE 512 from 4.1.5f to 4.2.3

[leninvs2502]

Hi guys,

I've just upgraded a wae 512 from version 4.1.5f  to 4.2.3 using the Rescue CD but after the installation the CLI shows me an error:

No directory /local/local1!
Logging in with home = "/".
System Initialization Finished.
Disk based software not installed.
Some applications may not run correctly!

show version command:

CORE#sh ve
Cisco Wide Area Application Services Software (WAAS)
Copyright (c) 1999-2010 by Cisco Systems, Inc.
Cisco Wide Area Application Services Software Release 4.2.3 (build b7 Jul 29 201

0)
Version: UNKNOWN-PRODUCT-4.2.3.7

Compiled 01:16:47 Jul 29 2010 by damaster

Device Id: 00:14:5e:95:ef:67
System was restarted on Wed Sep 22 15:30:32 2010.
The system has been up for 5 minutes, 37 seconds.

I can't access interface giga and ohter commands neither. I really appreciate your help

Thanks in advance

Lenin

[Marcin Latosiewicz]

Lenin,

Can you please retry reimaging the device?

Looks to me like (maybe) a problem with cookie or RAID initialization?

Please also monitor bootup of CD image - if you can record it and send it here.

Marcin

[leninvs2502]

Hi Marcin,

Thanks for your answer, this is the screen in the upgrade menu:

   MODEL: OE512
   FLASH: found, directory validated
  COOKIE: model does not match
   IMAGE: 4.2.3.b7
FLASHDEV: /dev/sda

Installer Main Menu:
    1. Configure Network
    2. Manufacture flash
    3. Install flash cookie
    4. Install flash image from network
    5. Install flash image from cdrom
    6. Install flash image from disk
    7. Recreate RAID device (WAE-674/7341/7371 only)
    8. Wipe out disks and install .bin image
    9. Exit (Eject and reboot)
Choice [0]:

What do I have to know or do about the coockie?

Thanks

Lenin

[smnambia · Accepted solution]

Hi Lenin,

Enter the following option in sequence

2,3,5,8 and 9

The above procedure is documented in the following link

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v421/configuration/guide/maint.html#wp1173532

Regards

-Smita

Cisco PDI HelpDesk

http://www.cisco.com/go/pdihelpdesk

[budiyanto87]

Dear smnambia,

i have problem the Wae 512 RMA can't booting stack at disk-100: disk apply.

and i follow how to use rescue CD

Enter the following option in sequence

2,3,5,8 and 9

for number 2,3,5 is normally,

but when i wipe disk and press yes.

Installer Main Menu:

    1. Configure Network

    2. Manufacture flash

    3. Install flash cookie

    4. Install flash image from network

    5. Install flash image from usb/cdrom

    6. Install flash image from disk

    7. Recreate RAID device (WAE-674/7341/7371/7541/7571/8541 only)

    8. Wipe out disks and install .bin image

    9. Exit (reboot)

Choice [0]: 8

Using cd-rom device (/dev/scd0)

Enter full URL of .bin image to install.

   ftp://[user:pass@]ip_addr/path/to/file

  http://[user:pass@]ip_addr/path/to/file

  file:/local/path/to/to/file

URL for .bin image [file:/media/images/waas-universal-4.4.1.12-k9.bin]:

Continue?  This will wipe out all disks! [n]: y

unmount device (/dev/scd0)

Scro

and nothing happen for a long time. its normal??

how long when we wipe the disk?