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This topic is a chance to discuss more about how to identify and troubleshoot some commonly seen Intelligent WAN (IWAN) issues. Learn more about Performance Routing Version 3 (PfRv3), the IWAN application and network monitoring solution. Ask about different methods and best practices to opyimize and troubleshoot your IWAN solution.
Ask questions from Tuesday, June 20th to June 23rd , 2017
Catherine Wu joined the Cisco Technical Assistance Center (TAC) in 1996. She achieved her Routing and Switching CCIE # 4286 in 1998. Since joining Cisco, Catherine has filled many different roles in Technical Services: Customer Support Engineer (CSE), EE, Team Lead, Technical Writer, and Technical Trainer. While working in Technical Training she has assisted in creating Cisco Interactive Mentor Products for Link State (Open Shortest Path First and Internet Information Server) and Border Gateway Protocol. Subsequently, she worked with TAC Web as a Technical Writer and Routing and Switching Subject Matter Expert to create support documentation to help CSEs and customers troubleshoot Layer 3 protocols. Recently Catherine has been deeply engaged in IWAN Solution Support. She has also spearheaded IWAN global TAC training and has been a senior CSE for 17+ years.
Aaron Rohyans currently works on the iWAN team within Enterprise Networking as a TME. As a member and contributor of the team, he acts as a technical evangelist and enabler for partners and customers alike - bringing awareness to the need for iWAN (through EBCs, PoVs, training and speaking at Cisco Live), as well as the iWAN solution’s capabilities. He has been active in the Information Technology industry for several years with a Cisco-centric focus on Security, Routing/Switching and Collaboration. Aron graduated from the University of Indianapolis in 2005 with a degree in Information Systems and achieved his CCIE Security designation in 2008.
Soon after, he made the transition to working for a Cisco Gold Channel-Partner as a Senior Security Engineer, specializing in VPN, Remote Access and Firewalls.
Aaron and Catherine might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Contact Center Community
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