cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Get the latest Cisco news in this December issue of the Cisco Small Business Monthly Newsletter

627
Views
0
Helpful
3
Replies
Highlighted

Cannot make 999 emergency calls from SPA8000

Hi there

We have a SPA8000 connected to a UC560 at a client site.  It works well apart from the fact that we cannot make 999 calls.  Its 9 for an outside line and all other calls work fine.

I have looked at the dial plan but am unsure what to add to make it work

Everyone's tags (3)
3 REPLIES 3
Beginner

Cannot make 999 emergency calls from SPA8000

Hi,

Would you be able to post a copy of your dialplan?

Cannot make 999 emergency calls from SPA8000

Sorry its taken so long - here it is:

(*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

Beginner

Cannot make 999 emergency calls from SPA8000

That dialplan looks quite US centric. I would give this a go for a UK plan. It's not perfect, but it'll cover most bases.

(*xx|*xx#x.|00xxxxxxx.|0[1-9]xxxxxxxxx|1xx|118xxx|99x|91x|*141#x.)