cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
383
Views
0
Helpful
3
Replies

Scott

Scott.Herbert1
Level 1
Level 1

Hi all,

I live and work in Australia.

I have installed the Cisco SPA112 two port phone adapter.

I can receive calls but am unable to make outbound calls.

I have a dial tone when I pick up the phone but when I dial the phone wont connect.

my service provider is iinet if that makes any difference.

Please help me.

1 Accepted Solution

Accepted Solutions

Philip D'Ath
VIP Alumni
VIP Alumni
3 Replies 3

Philip D'Ath
VIP Alumni
VIP Alumni

Hi Scott.

Try following this setup guide:

http://whirlpool.net.au/wiki/iinetphone_ciscospa112

Thank you for you assistance.it is much appreciated.

Dan Lukes
VIP Alumni
VIP Alumni

So many cause candidates for "it wont connect" issue.

If may be wrong Dial Plan, it may be misconfiguration related to outgoing call authentication, it may be misconfiguration of outgoing proxy address, it may be your call attempt is just rejected by IINET.

You should turn on syslog&debug of Voice application (not the system log) and catch them. It will help to analyze the issue.

See Debug and syslog Messages from SPA1x2 for details.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: