DATA_EXCEPTION: Enter Valid Relay Email Address

[stephan.steiner]

Has anyone else noted this? When I create an SMTP Notification device with an address like recipient@domain.com, things work fine. Turn it into recipient@subdomain.domain.com, I get the error in the title when I use the REST API to set the Address

This is in 10.0.1.12900-2, in my lab I have 10.0.1.10000-24 where it is fine, and prior to the upgrade to 10.0, it worked fine as well.

Here's a sample request that goes over the wire

PUT https://172.29.17.17:8443/vmrest/users/8d3027c2-73e5-491e-927c-9a5ed9d2fb6b/notificationdevices/smtpdevices/84811e28-b906-46e1-a917-327ae512b415 HTTP/1.1

Cache-Control: no-cache

Content-Type: application/xml

Accept: application/xml, */*

Authorization: Basic authorization

Cookie: JSESSIONIDSSO=30B6EFCDDE924DF537FF5D5B40AFF79A; Path=/; Secure; HttpOnly;JSESSIONID=704D50B4072BDE612AAE9922F115790D; Path=/vmrest/; Secure; HttpOnly;REQUEST_TOKEN_KEY=7533159619388272098; Path=/; Secure; HttpOnly;

Host: 172.29.17.17:8443

Content-Length: 65

<Smtp><SmtpAddress>recipient@subdomain.domain.com</SmtpAddress></Smtp>

subdomain.domain.com does resolve just fine. Setting the same address via the web GUI also works.

[npetrele]

I'm aware of a similar defect in a different version, where the operation fails if there are too many dots in the domain portion of the address.   I can't find any similar potential defect reports with respect to 10.0.1.12900-2, but I will file a report for you. I'll let you know what I find out. 

In the meantime, you can create an email alias or just use the shorter domain (if that works) as a workaround.

By the way, have you tried a POST request?  There was an older problem that recommended POST as a workaround.