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Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.
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Jabber sdk - 2 sessions in parallel on the same workstation

Hello,
Does anyone have an idea if there is a way to use 2 Jabber sdk sessions at the same time on the same workstation. My usecase: we develop a Chrome softphone based on jabber sdk on many specific Web applications, with the Web communicator installed on the workstation. We want to be able to launch and register this softphone to the Call Manager if the user launch 2 tabs on his chrome browser.

Actually, it works on only one of the 2 tabs

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Cisco Employee

Re: Jabber sdk - 2 sessions in parallel on the same workstation

There can only be one instance of the plug-in/add-on running, so multiple sessions in multiple tabs is unsupported.  You can't even have two sessions in parallel using two different browsers. 

 

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Cisco Employee

Re: Jabber sdk - 2 sessions in parallel on the same workstation

It is possible to implement the Jabber SDK as a custom add-on (e.g. Chrome extension) which could provide services to multiple tabs.  In this scenario your extension would be the primarily controller of the SDK (making/answering calls, etc.) and multiple tabs would then coordinate with our extension (via a custom JS interface presumably) to reflect current state of the phone and do things like initiate calls.  However this is still a single instance of the SDK - you could not for example place a call from one tab to another...