Hello,   I want to make some voice/video calls between 2 Jabber users. For that I need to connect 2 devices to my sandbox instance on 2 different workstations, but I have only one VPN credentials, and it seems that it's not possible to have 2 VPN on 2 workstations at the same time with this credentials    How can I resolve that ? is it possible to create additional VPN user ?   Thanks in advance for your help   Regards,   Baptiste ... View more

Hello, I would like to know if it's possible, in CuciLync, to dial a number and introduce directly a DTMF sequence (for example it's convenient when you want to connect with a conference bridge with always the same pin code). With an Ipphone, it's possible to create a speedial with a dialing number like +33123232323,,,,#252525# Is it possible with CUCILync to dial this kind of number ? When I try it seems that it doesn't understand the ,,, character Thanks in advance for your help Regards ... View more

Hello, is it a way to use "Mobility" functionnality on a CUCI Lync client, like we use on an deskphone? That is to say, when I receive a call with SNR activated, I answer the call on my CUCI Lync client. And now I want to pass the call to my mobile configured in SNR. I have no "Mobily" softkey or menu on cucilync Thanks in advance for your help Baptiste ... View more

Hello,   I want to know if it's possible (without or with development) to configure a Softkey on the Cisco Ipphone to change a UCCX agent state(ready/not ready), instead of using the XML Menu on the Ipphone. (actually I'm using CUCM 8.6.2 and UCCX 8.1)   Thanks in advance for your help ... View more

Hello, I want to know if it's possible with a TCL Script on a PSTN Gateway to perform this scenario: 1 - When an incoming call arrives on the PRI/BRI Interface, the Script "capture" the caller id 2 - The script send a request (LDAP, SQL or other protocol ?) to an external Database (LDAP directory, xml file ???) to search if this "caller id" is in the database and what is the name associated to it 3 - The Script replace the caller id by the name and send it to the Cisco IpPhone. This Name is displaying on the screen of the IpPhone Thanks in advance for your answer and to share with me your experience on TCL Scripts Baptiste ... View more

Hello, I need to deploy for one of my customer a back of sheet based on the calling number and a SQL Database. Is it possible to doing that without configuring the CUCM user as a UCCX agent ? (Use the UCCX only for the CTI/Jtapi use) Do in need to deploy the CAD on the user's computer to perform this action ? If I don't have UCCX, how can I perform that ? Thanks in advance for your help Regards, Baptiste ... View more

Hello, I need to deploy for one of my customer a back of sheet based on the calling number and a SQL Database. Is it possible to doing that without configuring the CUCM user as a UCCX agent ? (Use the UCCX only for the CTI/Jtapi use) Do in need to deploy the CAD on the user's computer to perform this action ? Thanks in advance for your help Regards, Baptiste ... View more

Hello, I want to upgrade my CUCM from version 4.3 to version 7.0. I have on a remote site a Cisco 3725 with the SRST feature. I want to know first if this platform is compatible with CUCM and with which IOS ? Because I've search on the compatibility tools and matrix on Cisco Site, but I haven't find any reference for this platform. It's specified that we need to put at minimum an IOS release 12.4.20 T on the Voice Gateway, but the last version for 3725 is 12.4.15 T11 Thanks in advance for your response if someone has encountered this case Regards, Baptiste ... View more